Refund policy

Items can only be returned if damaged. 
Please contact us directly before returning any items.

Our policy lasts  10 days. If 10 days have gone by since your purchase, 
unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition 
that you received it. It must also be in the original packaging.

For more detail about returns, exchanges or refunds, 
please email us at store@superlabo.com

Privacy policy

SUPER LABO is committed to upholding your privacy and taking care of your personal data. We will only use information about you in accordance with the Data Protection Act 1998, General Data Protection Regulations 2018 and other relevant legislation and regulations. Our Privacy Policy is set out below; please read it with care as it describes how we will process your data.

Data security

When we collect personal data from you we have very strict storage guidelines. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Any external data processing services we use must comply with our security policies.

What we collect

We will keep information which identifies you only if you sign up to our mailing list, attend an event, become a client or if you work with SUPER LABO in a paid or voluntary capacity. Such personal information could include:

    • Your name
    • Your contact information such as your address, email address and telephone number
    • Your payment details.
    • Information in relation to your purchase of our books, editions or use of our services

What we do with the information we gather

We use your data to:

    • Provide information about our books, art works and services to you
    • Keep you informed about our books, art works and events that we think you may find interesting
    • Communicate with you
    • Keep our site safe and secure
    • Comply with legal and regulatory obligations
    • Where necessary for security to check your identity

Legal basis for processing

Our processing of your personal information is necessary: 
to set up and manage any contracts between SUPER LABO and you for the purposes of legitimate interests pursued by us in order to comply with a legal obligation to which we are subject. For all other types of data processing we will generally rely on obtaining specific consent from you at the time unless there is otherwise a legal requirement for us to process such information. 

Sharing your information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. The personal information you provide to us may be shared with third party companies, agents, contractors, service providers or affiliated companies if this is necessary to provide you with our art work or services, respond to your inquiries or for any of the purposes described in this policy.

We may also share your personal information with:

law enforcement agencies, other governmental agencies or third parties if we are required by law to do so.

External links

This website contains links to other websites, including via our social media buttons. While we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security or privacy practices of these and a link does not constitute an endorsement of that website. We advise you to read their own privacy information. The information and usage described in this notice applies only to personal data collected by the company.

Certain features of our site will allow for social networking. You should ensure when using these features that you do not submit any personal data that you do not want to be sent, collected or used by other users, such as profile details or e-mail address. 


Our e-newsletters will give you news related to SUPER LABO and items we think will be of interest to you. We will not sell, rent or lease our newsletter subscription lists to any third parties. 

You can unsubscribe from our mailing list at any time. 

Opting out

We will always keep your rights and interests at the forefront of our actions.You have the right to opt out of any of this processing at any time. If you wish to do this, please contact info@superlabo.com

Changes to this policy

Any changes we make to our policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check this page frequently to see any updates or changes to our policy.